Need Help?
At Kitchnova, we are dedicated to helping you with your experience with us. Our team is based in California and is available to assist you with product inquiries, order support, or product education if needed.
How to Reach Us
We aim to resolve every query as quickly as possible. To ensure the fastest response, please use our primary support email:
- Customer Support: support@trykitchnova.com
- Response Time: We typically respond to all inquiries within 24 hours.
Support Hours
Our Los Angeles-based support team is available during the following hours:
- Monday – Friday: 9:00 AM – 6:00 PM (PST)
- Saturday – Sunday: Closed
Need Help with an Order?
To help us assist you faster, please include your Order Number (starting with #) in the subject line of your email.
Note: Please send only one email regarding your inquiry. Our system organizes tickets from oldest to newest; sending multiple messages may inadvertently delay your response time. We appreciate your patience and look forward to helping you.